Co-Managed IT
We run the security, monitoring, and patching layer behind your internal IT person. When something falls outside their experience, they call us. They stay the primary. They're just not alone anymore.
Athencia Backstop is built for firms with internal IT who need a senior resource behind them, a security stack they couldn't build alone, and an escalation call that speaks their language.
Already managing a fully unmanaged environment? See Athencia One Complete →
Three things. A security layer, a monitoring layer, and a patching layer. All running on the same stack we use for our fully managed clients. You get access to the same tools, the same visibility, and the same escalation path — without handing over the keys.
Your IT person stays in control of day-to-day operations. We run the infrastructure behind them that makes those operations defensible.
Huntress EDR, ITDR, and Security Awareness Training. Human threat hunters watching your endpoints around the clock. Not just Defender. Defender plus a 24/7 SOC that catches what Defender misses and tells you exactly what they found and what they did about it.
Level RMM gives your IT person full visibility and remote management capability for their environment. We retain oversight. They get the tools. Patch compliance reporting runs automatically. You always know where you stand.
ScoutDNS with Scout360 roaming agents. Works wherever your users are, not just when they're on the network. Fully integrates with Active Directory DNS. Blocks the threats that never reach the endpoint because they never make it past DNS.
The stack
Huntress Security Suite
EDR, ITDR, Security Awareness Training. 24/7 SOC with human threat hunters.
Level RMM
Remote management, patch compliance, monitoring, alerting. Your IT person gets scoped access to their environment.
ScoutDNS
DNS filtering with Scout360 roaming agents. Works on and off network.
Dropsuite Backup
M365 email, OneDrive, and SharePoint backup. Most clients add this in the first conversation.
1Password Business
Enterprise password management. Reduces credential-related incidents significantly.
Slide BCDR
Business continuity and disaster recovery for environments that need it.
M365 licensing
Available at a discount from list through our CSP agreement.
What we handle
Your IT person gets something concrete to show their leadership. Clean patch reports. Security posture documentation. Monthly environment summaries. The receipts that prove the environment is being run well. That matters when budget conversations happen.
They also get a peer to call. Not a helpdesk. Not a ticket queue. Decades of Microsoft infrastructure experience, from five-person firms to environments at global scale. When they hit something they've never seen before, they call us. We've seen it.
When something falls outside your IT person's experience, they call us directly. We scope it, handle it, and document it. No ticket queue. No waiting for tier-one to escalate. A direct line to a senior resource who knows their environment because we're already running in it.
Every month, your IT person gets a summary of what Huntress flagged and cleared, patch compliance status, DNS threats blocked, and any open items. Something concrete to put in front of leadership that shows the environment is being actively managed — not just monitored until something breaks.
The core software stack is priced per seat. The retainer tier is based on your seat count and includes a block of escalation hours each month. Overage is billed at $150/hr.
Everything is transparent. You see exactly what you're paying for the software and what you're paying for access to the team. No bundled black box.
| Tier | Seats | Included hours | Overage |
|---|---|---|---|
| Essentials | Up to 25 | 3 hrs/mo | $150/hr |
| Standard | 26–60 | 5 hrs/mo | $150/hr |
| Professional | 61–100 | 8 hrs/mo | $150/hr |
| Enterprise | 100+ | Custom | Custom |
Core software stack pricing is calculated per seat on top of the retainer. Add-ons stack on as line items.
No. They stay the primary. We run specific layers — security, monitoring, patching — behind them. They retain full control of day-to-day operations and user support. We don't replace them. We make them harder to replace.
You get a direct line to a senior resource who already knows your environment. Not a helpdesk. Not tier-one. Someone who can actually help. We scope the issue, handle it, and document it. If it's in scope for your included hours, it's covered. If it runs over, we tell you before we bill.
No. We deploy and configure the core stack as part of onboarding. If you're already running some of these tools, we work with what's in place and fill the gaps.
Athencia One Complete is full management for firms with no dedicated IT. We own everything. Backstop is co-managed for firms that already have internal IT. Your IT person stays in control. We run the layers behind them. Different model, same underlying stack, same standards.
Yes. Athencia Comply works on top of any Athencia service. Most Backstop clients find that having a well-documented, well-managed environment makes the compliance conversation significantly faster. See how Comply works →
That's the conversation we start with. What fell outside your experience, how long it took to resolve, and what would have happened if you couldn't. If the answer makes you uncomfortable, that's what Backstop is for.
Need full IT management instead? See Athencia One Complete →
Already a client? Visit the Athencia One dashboard →
