Stop wondering if your IT is okay.

If your current MSP has started feeling more like a call center than a partner, you're not alone. And switching is easier than you think.

Sound familiar?

  • Your account manager changed again. Nobody mentioned it.
  • Response times got slower. The invoice didn't.
  • Every call starts with you re-explaining your setup
  • "Strategic reviews" turned into sales pitches
  • Your MSP got acquired. "Nothing will change," they said.

You're not being difficult. Your provider just stopped showing up the way they used to.

Has your MSP brought up AI yet?

Your employees are already using ChatGPT, Copilot, and other AI tools. If your current provider hasn't talked to you about AI governance, shadow AI monitoring, or an acceptable use policy, they're behind.

This isn't a future problem. Firms are getting questions from clients, insurers, and regulators about AI policies right now. If your MSP isn't helping you answer those questions, who is?

We help firms get AI governance in place before it becomes an emergency. Let's talk about it.

Why switching feels hard (but isn't)

Most business owners put off switching because they assume it'll be a mess. And with the wrong provider, it can be.

But think about it: if your current MSP can't hand you clear documentation of your own environment, you're already living through the pain. Just slowly.

A good transition looks like this:

  • We learn your environment before we touch anything
  • We document what's actually there, not what someone wrote down three years ago
  • We migrate in phases. Rollback plans at every step.
  • You meet the people who'll actually support you. Not a sales team.

If an MSP makes switching hard, that tells you something about how they'll handle everything else.

What's different here

Founder-led. Local. Staying that way.

Athencia isn't being built to flip. It's being built to serve Seattle-area businesses who want IT support that actually feels like support.

Small on purpose.

We work with SMBs, mostly professional services firms. If you need responsive IT without the enterprise overhead, we're a good fit.

You'll know your team.

Same people every time. No call center. When you reach out, you get someone who already knows your setup.

Pricing you can actually read.

No hidden fees. No 'we'll figure that out later.' You'll know what you're paying before you sign anything.

How it works

1
Discovery callWe talk. What's working? What's broken? What do you actually need?
2
AssessmentWe document your environment. Usually more thoroughly than your current MSP ever did.
3
Transition planPhased. Low-risk. Clear timelines you can actually hold us to.
4
Ongoing supportMonitoring, guidance, and a team that picks up when you call.

Ready to stop wondering if your IT is okay?

Schedule a Call