If your current MSP has started feeling more like a call center than a partner, you're not alone. And switching is easier than you think.
Sound familiar?
You're not being difficult. Your provider just stopped showing up the way they used to.
Your employees are already using ChatGPT, Copilot, and other AI tools. If your current provider hasn't talked to you about AI governance, shadow AI monitoring, or an acceptable use policy, they're behind.
This isn't a future problem. Firms are getting questions from clients, insurers, and regulators about AI policies right now. If your MSP isn't helping you answer those questions, who is?
We help firms get AI governance in place before it becomes an emergency. Let's talk about it.
Why switching feels hard (but isn't)
Most business owners put off switching because they assume it'll be a mess. And with the wrong provider, it can be.
But think about it: if your current MSP can't hand you clear documentation of your own environment, you're already living through the pain. Just slowly.
If an MSP makes switching hard, that tells you something about how they'll handle everything else.
What's different here
Athencia isn't being built to flip. It's being built to serve Seattle-area businesses who want IT support that actually feels like support.
We work with SMBs, mostly professional services firms. If you need responsive IT without the enterprise overhead, we're a good fit.
Same people every time. No call center. When you reach out, you get someone who already knows your setup.
No hidden fees. No 'we'll figure that out later.' You'll know what you're paying before you sign anything.
How it works