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We run it for you.

Fully managed IT and cybersecurity. We handle the day-to-day: security monitoring, user support, everything. Flat monthly fee per user.

Athencia One Complete is a fully managed IT service for small businesses with 5 to 75 employees in the Greater Seattle area. Priced at $159-199 per user per month, it includes everything in Athencia One plus unlimited user support, 24/7 security monitoring, device management, vendor coordination, quarterly business reviews, and a Virtual IT Manager. Founded by Jeremy Phillips with 30+ years of Microsoft enterprise experience.

One team. One bill. Complete coverage.

Your IT department, without the overhead

No more juggling vendors. No more wondering if something's covered. We own your IT operations, end to end.

Security included

EDR, threat monitoring, incident response. Not an add-on. Just how we operate.

User support

Your team has somewhere to go when something breaks. And we already know your environment.

Predictable cost

Flat monthly fee per user. No surprise invoices. No arguments about what's in scope.

The stack

Everything in Athencia One, plus full management

Same enterprise-grade tools. We deploy, configure, monitor, and manage all of it so you never have to think about it.

M365 Business Premium

Office suite, Defender, Intune, Entra, Conditional Access

Huntress Security Suite

24/7 SOC with human threat hunters (EDR, ITDR, SAT, SIEM)

Dropsuite Backup

M365 email, OneDrive, and SharePoint backup

Managed Patching

Automated OS and app patching with compliance reporting

CIS Controls Baseline

Gap assessment and security posture report

Athencia One Portal

Real-time IT health dashboard with direct escalation

1Password Business

Enterprise password management for secure credential sharing

$159–199/user/month depending on team size. Unlimited support included.

We deliver fully managed IT to firms in Bellevue, Bothell, Everett, Edmonds, Seattle, and throughout Greater Seattle.

What we handle

You focus on your business. We handle the rest.

Day-to-day operations

  • Microsoft 365 administration and support
  • Device management and monitoring
  • User onboarding and offboarding
  • Software deployment and updates
  • Vendor coordination and management
  • Proactive maintenance and optimization

Security and protection

  • Endpoint detection and response (EDR)
  • Identity threat detection
  • Security awareness training
  • Email and data backup
  • Security monitoring and alerting
  • Incident response and remediation
  • AI policy enforcement and shadow AI monitoring

User support

  • Direct access to support team
  • Password resets and account issues
  • Application troubleshooting
  • Hardware and software guidance
  • Remote assistance when needed

Strategic oversight

  • Virtual IT Manager guidance
  • Technology roadmap planning
  • Quarterly business reviews
  • Compliance readiness (CIS baseline)
  • AI governance and Copilot management

The difference

One accountable owner

When something goes wrong, we own it. No finger-pointing. When something needs to change, we handle it. No coordinating between vendors.

Multiple vendors

  • Juggling contracts and renewals
  • No one owns the full picture
  • Finger-pointing when issues arise
  • Unpredictable monthly costs
  • Security gaps between tools

Athencia One Complete

  • One contract, one renewal
  • Complete accountability
  • Single point of contact
  • Predictable monthly fee
  • Integrated security architecture

Founder direct line

Every Athencia One Complete client has direct access to the founder for business-critical emergencies. Not a call center. Not a ticket queue. A direct line to someone who can actually make decisions.

JP

Jeremy Phillips

Founder • 30+ years hands-on IT experience

Need project-based work?

Migrations, security audits, and AI workshops available separately.

View services

Frequently Asked Questions

What is the difference between Athencia One and Athencia One Complete?

Athencia One ($45-55/user/month) provides IT visibility and on-demand support — you see your IT health and escalate when needed, with support billed hourly. Athencia One Complete ($159-199/user/month) includes everything in Athencia One plus full IT management: unlimited user support, 24/7 security monitoring, device management, vendor coordination, and strategic oversight.

What does Athencia One Complete include?

Athencia One Complete includes Microsoft 365 Business Premium, Huntress 24/7 SOC (EDR, ITDR, SAT, SIEM), Dropsuite M365 backup, managed patching, CIS Controls baseline, the Athencia One Portal, 1Password Business, unlimited remote support, device management, user onboarding/offboarding, vendor coordination, quarterly business reviews, a Virtual IT Manager, and AI governance with Copilot management and shadow AI monitoring.

Does Athencia One Complete include on-site support?

Yes. While most support is delivered remotely, Athencia One Complete includes on-site response available within 4 business hours for issues that require hands-on attention. We serve businesses across the Greater Seattle area including Bellevue, Redmond, Kirkland, Lynnwood, Bothell, Everett, Edmonds, Shoreline, and Mountlake Terrace.

How much does Athencia One Complete cost?

Athencia One Complete costs $159-199 per user per month depending on team size. This is a flat monthly fee that includes unlimited support — no hourly charges, no surprise invoices. The fee covers your full technology stack, security monitoring, user support, and strategic IT management.

Ready to stop managing IT yourself?

Let's talk about what your team actually needs.

Let's talk

Or take a free IT health check first

Want visibility without full management? See Athencia One