We run it for you.
Fully managed IT and cybersecurity. We handle the day-to-day: security monitoring, user support, everything. Flat monthly fee per user.
Athencia One Complete is fully managed IT for firms that want technology off their plate entirely. We own the outcome end-to-end: security active, devices managed, users supported, backups confirmed, nothing falling through. One flat fee per user. Technology is never the reason you can't grow.
One team. One bill. Complete coverage.
Your IT department, without the overhead
No more juggling vendors. No more wondering if something's covered. We own your IT operations, end to end.
Security included
EDR, threat monitoring, incident response. Not an add-on. Just how we operate.
User support
Your team has somewhere to turn when something breaks. And we already know your environment.
Predictable cost
Flat monthly fee per user. No surprise invoices. No arguments about what's in scope.
The stack
Everything in Athencia One, plus full management
Same enterprise-grade tools. We deploy, configure, monitor, and manage all of it so you never have to think about it.
Office suite, Defender, Intune, Entra, Conditional Access
24/7 SOC with human threat hunters (EDR, ITDR, SAT, SIEM)
M365 email, OneDrive, and SharePoint backup
Automated OS and app patching with compliance reporting
Gap assessment and security posture report
Real-time IT health dashboard with direct escalation
Enterprise password management for secure credential sharing
$159–199/user/month depending on team size. Unlimited support included.
What we handle
You focus on your business. We handle the rest.
Day-to-day operations
- Microsoft 365 administration and support
- Device management and monitoring
- User onboarding and offboarding
- Software deployment and updates
- Vendor coordination and management
- Proactive maintenance and optimization
Security and protection
- Endpoint detection and response (EDR)
- Identity threat detection
- Security awareness training
- Email and data backup
- Security monitoring and alerting
- Incident response and remediation
- AI policy enforcement and shadow AI monitoring
User support
- Direct access to support team
- Password resets and account issues
- Application troubleshooting
- Hardware and software guidance
- Remote assistance when needed
Strategic oversight
- technology partner guidance
- Technology roadmap planning
- Quarterly business reviews
- Compliance readiness (CIS baseline)
- AI governance and Copilot management
The difference
One accountable owner
When something goes wrong, we own it. No finger-pointing. When something needs to change, we handle it. No coordinating between vendors.
Multiple vendors
- —Juggling contracts and renewals
- —No one owns the full picture
- —Finger-pointing when issues arise
- —Unpredictable monthly costs
- —Security gaps between tools
Athencia One Complete
- One contract, one renewal
- Complete accountability
- Single point of contact
- Predictable monthly fee
- Integrated security architecture
Founder direct line
Every Athencia One Complete client has direct access to the founder for business-critical emergencies. Not a call center. Not a ticket queue. A direct line to someone who can actually make decisions.
Jeremy Phillips
Founder • 30+ years hands-on IT experience
Need project-based work?
Migrations, security audits, and AI workshops available separately.
Frequently Asked Questions
What is the difference between Athencia One and Athencia One Complete?
Athencia One ($45-55/user/month) provides IT visibility and on-demand support — you see your IT health and escalate when needed, with support billed hourly. Athencia One Complete ($159-199/user/month) includes everything in Athencia One plus full IT management: unlimited user support, 24/7 security monitoring, device management, vendor coordination, and strategic oversight.
What does Athencia One Complete include?
Athencia One Complete includes Microsoft 365 Business Premium, Huntress 24/7 SOC (EDR, ITDR, SAT, SIEM), Dropsuite M365 backup, managed patching, CIS Controls baseline, the Athencia One Portal, 1Password Business, unlimited remote support, device management, user onboarding and offboarding, vendor coordination, quarterly business reviews, and AI governance with Copilot management and shadow AI monitoring.
Does Athencia One Complete include on-site support?
Yes. While most support is delivered remotely, on-site response is available when something genuinely requires physical presence. We have resources we can dispatch nationwide. For clients in the Greater Seattle area, on-site response is typically available within 4 business hours.
How much does Athencia One Complete cost?
Athencia One Complete costs $159-199 per user per month depending on team size. This is a flat monthly fee that includes unlimited support — no hourly charges, no surprise invoices. The fee covers your full technology stack, security monitoring, user support, and strategic IT management.
Ready to stop managing IT yourself?
Let's talk about what your team actually needs.
Let's talkOr take a free IT health check first
Want visibility without full management? See Athencia One
