communication
Business Phone Systems
Modern phone service, your way
What It Does
Capabilities
Business phone service that fits how you work. Whether you prefer dedicated desk phones or want calls integrated directly into Microsoft Teams, we deploy and manage the right solution for your team.
- Cloud-hosted phone service (no on-prem PBX)
- Local and toll-free number porting
- Auto-attendant and call routing
- Voicemail with email transcription
- Mobile apps for calls on the go
- Call recording (where legally permitted)
- SMS/text messaging capability
- Integration with Microsoft Teams
Options
Choose Your Solution
Two options based on how your team prefers to communicate
Quo
Modern software-based business phone system (formerly OpenPhone). Best for teams who want powerful calling and texting on any device.
Best for:
- Teams with dedicated receptionists
- High call volume environments
- Businesses needing SMS and MMS texting
- Teams wanting a dedicated phone app
From $15-25/user/mo
Microsoft Teams Phone
Native calling integrated into Microsoft Teams. Make and receive calls directly from the Teams app on any device.
Best for:
- Teams-first organizations
- Remote and hybrid workforces
- Users who prefer software-based calling
- Consolidating tools into one platform
From $15/user/mo
Why We Chose It
Our Reasoning
We offer two phone solutions because teams work differently. Some want a standalone phone app with robust calling features; others live in Teams all day. Rather than force a one-size-fits-all approach, we match the solution to your workflow.
- Quo: Software-based VoIP with powerful calling and texting features
- Teams Phone: Native calling inside Microsoft Teams
- Both options: Managed by Athencia end-to-end
- No hardware to buy or maintain—works on any device
- Simple per-user pricing with no surprise fees
- Professional deployment and number porting
How It Fits
Part of the Athencia Stack
Phone service is an optional add-on scoped separately based on your needs. We handle procurement, deployment, number porting, and ongoing support. Your team gets enterprise phone features without managing telecom vendors.
Phone FAQs
Can we keep our current phone numbers?
Yes. We handle the number porting process. Your existing business numbers transfer to the new system with no interruption to callers.
Which option is better: Quo or Teams Phone?
It depends on your workflow. If your team lives in Microsoft Teams and prefers software-based calling, Teams Phone makes sense. If you have a front desk, high call volumes, or need robust SMS capabilities, Quo is often the better fit.
What about fax?
Cloud fax service is available as an add-on. Incoming faxes arrive as email attachments. Outgoing faxes send from a web portal or email. No physical fax machine needed.
Related
Other Tools in Our Stack
Ready to See How Our Stack Works for You?
Let's discuss whether our technology choices make sense for your business.
