IT Services in Redmond, WA
Managed IT services and cybersecurity for professional service firms in Redmond. Enterprise-grade security with local support.
Industries We Serve in Redmond
About Our Redmond IT Services
Redmond is synonymous with technology, home to Microsoft's global headquarters and a concentration of tech companies that shapes the city's business culture. But beyond the tech giants, Redmond hosts a thriving ecosystem of professional services firms, consulting practices, legal offices, and healthcare providers serving the Eastside market. These businesses operate in an environment where technology expectations are high. Your clients, partners, and employees expect IT that simply works, with security and capabilities that match Redmond's sophisticated tech culture. Athencia serves Redmond professional service firms with managed IT and cybersecurity built for this environment. We bring over 30 years of Microsoft expertise (including experience managing environments with over 16 million mailboxes) to businesses that live and breathe Microsoft technology.
Learn about our service packages: Athencia One for visibility with on-demand support, or Athencia One Complete for fully managed IT.
IT Support for Redmond Businesses
IT support in Redmond means meeting high expectations. Your team is tech-savvy. Your clients expect seamless digital experiences. Downtime and technology friction directly impact your reputation and productivity. We provide IT support that matches Redmond's standards: fast remote resolution for most issues (minutes, not hours), on-site response within 4 business hours when physical presence is required, a real helpdesk staffed by people who speak plain English (no offshore call centers), and proactive monitoring that catches problems before they affect your team. From downtown Redmond to the Overlake business district, from 152nd Avenue NE to the areas near Microsoft's campus, we support Redmond businesses throughout the city. Our Athencia One dashboard gives you visibility into your IT health at any time, so you're never left wondering.
Managed IT Services in Redmond
Managed IT services for a Redmond professional services firm means taking responsibility for your technology operations so you can focus on serving clients. We handle device management and patching, monitoring and alerting, helpdesk support, user provisioning and offboarding, Microsoft 365 administration, and security operations. The Athencia One Portal is the foundation of our approach. It shows your IT health in real time with simple green, yellow, and red indicators. No buried reports or jargon. You can see exactly where you stand at any time. For firms that want visibility and on-demand support, Athencia One keeps you in control. For firms that want us to handle everything, Athencia One Complete provides full IT management with unlimited support.
Microsoft 365 Consulting for Redmond Businesses
In a city where Microsoft's campus is a landmark, Microsoft 365 fluency isn't optional for IT providers. We bring genuine Microsoft expertise to Redmond businesses: over 30 years of hands-on experience, including work on enterprise environments you'd recognize. That experience translates to better M365 administration for your firm. We handle licensing optimization, Entra ID (Azure AD) configuration and security, SharePoint organization, Teams deployment, email security, and Copilot rollout and training. Whether you're migrating to M365, optimizing an existing environment, or preparing your team for AI-powered productivity tools, we can help. Start with a free IT health check to see where your Microsoft environment stands.
What We Deliver in Redmond
Enterprise Security
EDR/MDR endpoint protection, email security, DNS filtering, and comprehensive threat monitoring.
Cloud-First Infrastructure
Microsoft 365, Azure AD, and modern collaboration tools with secure remote access.
Compliance Support
SOC 2, HIPAA, GLBA, and other framework implementation with automated evidence collection.
Local + Remote Support
Remote helpdesk during business hours, 24/7 emergency support for critical outages, and on-site response available within 4 business hours.
Not sure where to start? Take our free IT health check to see where your Redmond business stands.
Frequently Asked Questions
Can Athencia support technology-savvy teams in Redmond?
Absolutely. Our cloud-first approach and Microsoft 365-based infrastructure align with Redmond's technology culture. We provide enterprise security and management without creating friction or restricting your team's productivity. We understand that Redmond professionals have high expectations for IT.
Do you provide on-site IT support in Redmond?
Yes, on-site support is available throughout Redmond with a 4-business-hour response target. We cover downtown, Overlake, Education Hill, and all Redmond business areas. Most issues resolve remotely, but when hands-on work is required, we can be there.
How much does managed IT cost for a Redmond business?
We offer two main packages. Athencia One provides visibility and on-demand support for firms that want control. Athencia One Complete provides full IT management. Both include enterprise security. Pricing depends on team size. Visit our pricing page for current rates.
Do you handle Microsoft 365 migrations?
Yes. We've managed hundreds of M365 migrations with over 30 years of Microsoft experience. Whether you're moving from Google Workspace, legacy Exchange, or another platform, we handle the migration with minimal disruption to your Redmond team.
What cybersecurity services do you provide for Redmond businesses?
We provide EDR/MDR through Huntress with 24/7 human-led monitoring, email security, DNS filtering, identity threat detection, and security awareness training. For Redmond firms with compliance requirements, we support SOC 2, HIPAA, and other frameworks.
Ready to Talk About IT for Your Redmond Business?
Let's discuss whether our approach makes sense for your firm.
