Managed IT Services & Cybersecurity in Bellevue, WA
IT support, cybersecurity, and compliance for professional service firms across Bellevue. One dashboard that shows you exactly where you stand.
Industries We Serve in Bellevue
About Our Bellevue IT Services
Bellevue has become one of the Pacific Northwest's most dynamic business centers, with professional service firms clustered throughout downtown near The Bravern and Lincoln Square, established practices in Eastgate and Factoria, and a growing tech-adjacent ecosystem in the Spring District, Crossroads, Wilburton, and Overlake areas. The city's concentration of law firms, accounting practices, wealth management advisors, consulting groups, and healthcare providers creates a sophisticated market where businesses expect their IT to simply work, and where security and compliance aren't optional. Bellevue's emergence as a secondary tech hub (with T-Mobile's headquarters, Meta's regional offices, and Amazon satellite campuses) has raised the bar for what local SMBs expect from their technology partners. When your neighbors are enterprise tech companies, you need IT infrastructure that can keep pace. Athencia serves Bellevue businesses from Lynnwood, about 20 minutes north of downtown Bellevue via I-405. We provide the same enterprise-grade security tools and management practices that large companies use, sized and priced for professional service firms with 5 to 75 employees.
Why Bellevue Businesses Choose Athencia
Most Bellevue business owners we talk to share a common frustration: they don't actually know if their IT is okay. They pay monthly invoices, occasionally hear from their IT provider when something breaks, and hope for the best. That's not good enough for firms handling client data, financial records, or sensitive business information. We built Athencia around visibility and accountability. Every client gets access to the Athencia One Portal, a single dashboard that shows your IT health at a glance using simple green, yellow, and red indicators. No jargon, no buried reports, no wondering. You can see exactly where you stand at any time. We also believe in a single accountable layer. Your IT, security, and compliance shouldn't be spread across three different vendors who point fingers when something goes wrong. With Athencia, you have one relationship and one team responsible for the whole picture. We're a founder-led company, not a private equity rollup or a franchise. Jeremy Phillips, our founder, has over 30 years of hands-on Microsoft experience (including managing environments with over 16 million mailboxes). That Microsoft fluency matters in Bellevue, where M365 and Azure are table stakes. We specialize in professional service firms with 5 to 75 employees because that's where we can make the biggest difference. We're not trying to be everything to everyone. If you're tired of wondering whether your IT is actually okay, we should talk.
Thinking about switching from your current IT provider? We make the transition straightforward.
Managed IT Services in Bellevue
Managed IT services in Bellevue means different things depending on who you ask. For us, it means taking responsibility for the day-to-day technology operations that keep your firm running: device management and patching, monitoring for problems before they affect your team, helpdesk support when someone needs help, user provisioning and offboarding, and Microsoft 365 administration. The core of our approach is the Athencia One Portal. Instead of waiting for something to break, you can see your IT health in real time. Green means everything is running smoothly. Yellow means something needs attention but isn't critical. Red means we're already working on it. No more wondering if that backup actually ran or if your security tools are up to date. We've heard plenty of stories from Bellevue business owners about their previous MSP experiences: ticket queues that never seem to move, offshore helpdesks with language barriers, constant upselling for services you don't need. We take a different approach. Your team talks to our team directly. We explain things in plain English. And we don't recommend things you don't actually need. Our Athencia One package provides visibility and on-demand support for firms that want to stay in control. Athencia One Complete adds full IT management, so you don't have to think about IT at all. Both include the same enterprise-grade security stack.
Learn more about Athencia One (visibility + on-demand support) or Athencia One Complete (full IT management).
Cybersecurity Services for Bellevue Businesses
Professional service firms in Bellevue handle exactly the kind of data that attackers want: client personal information, financial records, M&A materials, legal documents protected by privilege, and healthcare data subject to HIPAA. A law firm with access to deal documents or a CPA firm with client tax returns represents a high-value target, especially during busy seasons when staff are distracted and more likely to click on something they shouldn't. Our cybersecurity services for Bellevue businesses include endpoint detection and response (EDR) through Huntress, which provides 24/7 monitoring by human security analysts, not just automated alerts. We also deploy email security to catch phishing and business email compromise attempts, DNS filtering to block malicious websites, identity threat detection to catch compromised credentials, and security awareness training so your team knows what to watch for. For Bellevue firms with compliance obligations, we support the frameworks that matter most in this market: SOC 2 for technology and consulting companies, HIPAA for healthcare providers and their business associates, GLBA for financial advisors and wealth managers, and the SEC's newer cybersecurity disclosure rules for registered investment advisors. Our ControlMap integration provides continuous compliance monitoring against the CIS Controls framework, giving you a baseline that maps to these regulatory requirements.
On-Site and Remote IT Support in Bellevue
Our cloud-first architecture means most IT issues can be resolved remotely within minutes. Your team doesn't have to wait for someone to drive across town to fix a password reset or troubleshoot an application problem. But some things require hands-on work: hardware replacements, network equipment issues, new office deployments, or situations where remote access isn't possible. For those cases, we provide on-site support throughout Bellevue with a 4-business-hour response target. We cover all of Bellevue, from downtown and the Spring District to Eastgate, Factoria, and Crossroads. Whether your office is in Lincoln Square or a medical practice near Overlake Hospital, we can be there when you need physical presence.
What We Deliver in Bellevue
Enterprise Security
EDR/MDR through Huntress with 24/7 human-led SOC monitoring, email security, DNS filtering, and identity threat detection. Bellevue's concentration of professional service firms handling sensitive client data makes robust security non-negotiable.
Cloud-First Infrastructure
Microsoft 365, Entra ID (Azure AD), and modern collaboration tools with secure remote access. Built for the hybrid and remote work patterns common among Bellevue professional service firms.
Compliance Support
SOC 2, HIPAA, GLBA, and SEC cybersecurity compliance with automated evidence collection through ControlMap. Bellevue's concentration of financial advisory, legal, and healthcare firms creates specific compliance demands we're equipped to handle.
Local + Remote Support
Remote helpdesk with direct access to our team (no offshore call centers), 24/7 emergency support for critical outages, and on-site response within 4 business hours across downtown Bellevue, Eastgate, Factoria, Spring District, and Crossroads.
Not sure where to start? Take our free IT health check to see where your Bellevue business stands.
Frequently Asked Questions
Do you provide on-site IT support in Bellevue?
Yes. While most issues resolve remotely through our cloud-first infrastructure, we provide on-site support throughout Bellevue with a 4-business-hour response target. We cover downtown, Eastgate, Factoria, Spring District, Crossroads, Wilburton, and Overlake. For critical outages, our 24/7 emergency line ensures you can reach us anytime.
How much do managed IT services cost in Bellevue?
We offer two main packages. Athencia One provides visibility and on-demand support for firms that want to stay in control of their IT decisions. Athencia One Complete includes full IT management, so you don't have to think about IT at all. Both include the same enterprise security stack. Pricing depends on your team size and needs. Visit our pricing page for current rates and to see which package fits your firm.
What size businesses do you work with in Bellevue?
We specialize in professional service firms with 5 to 75 employees. This includes law firms, accounting practices, consulting groups, wealth management advisors, healthcare providers, and similar businesses. We're not the right fit for solo practitioners or enterprise companies, but for firms in our sweet spot, we can make a real difference.
How is Athencia different from other Bellevue IT companies?
Three things set us apart. First, visibility: our Athencia One Portal shows your IT health in real time with simple green, yellow, and red indicators, so you're never left wondering. Second, we're founder-led and independent, not a private equity rollup or franchise, which means we're accountable to you, not investors. Third, we bring over 30 years of Microsoft expertise, which matters in a Microsoft-centric market like Bellevue.
Do you support businesses throughout the Bellevue area?
Yes, we provide comprehensive IT support across all of Bellevue, including downtown near The Bravern and Lincoln Square, the Spring District, Eastgate, Factoria, Crossroads, Wilburton, and Overlake. Our on-site services complement our remote support capabilities.
Can you handle complex compliance requirements?
Absolutely. Many Bellevue firms require SOC 2, HIPAA, GLBA, or SEC cybersecurity compliance. Our ControlMap integration provides continuous compliance monitoring against the CIS Controls framework, with automated evidence collection and audit support. We handle the technical controls while you focus on your practice.
What if we need specialized project work?
Our Professional Services team handles migrations, security assessments, network redesigns, and other specialized projects. These engagements complement our managed IT services for one-time initiatives or complex implementations that go beyond day-to-day operations.
Ready to Talk About IT for Your Bellevue Business?
Let's discuss whether our approach makes sense for your firm.