Athencia Empower
Train Smarter. Support Less.
Athencia Empower turns Copilot, M365, and security skills into a strength—not a support burden—through live workshops, micro-courses, and built-in self-help tools.
📎 Most staff don’t use 80% of what M365 can do.
Valuable tools go untouched while users reach for risky workarounds.
How we handle it
- Role-specific learning paths surface the right features for each team.
- Copilot & Teams automation training shows users how to reclaim hours every week.
- Instant-access guides live inside your SharePoint or intranet.
🎓 “Training” usually means a boring webinar… once.
Retention is low. Adoption is lower.
How we handle it
- Live workshops with real workflows, not canned demos.
- Micro-learning videos (3–10 minutes) available on demand, 24 × 7.
- Quizzes and badges prove it’s working—and who’s ready for more.
💬 End users flood the help desk with avoidable questions.
“Where’s that setting?” shouldn’t be a ticket.
How we handle it
- Self-help portal powered by AI and your company’s real workflows.
- Copilot & ChatGPT usage training teaches users how to answer their own questions.
- Real savings in ticket volume + faster employee resolution.
🛡️ Security awareness training often misses the mark.
It’s either too technical or too generic to make an impact.
How we handle it
- Phishing simulations tailored to your industry and behavior history.
- Quick-hit micro-lessons based on real attacks and practical best practices.
- Optional live monthly office hours with our security coaches to reinforce lasting habits.